Refund and Return Policy

We aim for your complete satisfaction. This policy details the conditions for returning products bought from www.soccerwatchz.com.

1. Return Eligibility

Return Conditions

To qualify for a return:

• Merchandise must be in unworn, unwashed condition
• All original packaging, tags, and accessories must be present
• Return request must be made within [30] days of receipt
• Valid proof of purchase (invoice or order confirmation) is mandatory

Items Not Eligible for Return

The following products are final sale:

• Made-to-order or monogrammed goods
• Digital products, software, and e-gift cards
• Items marked as “Final Sale” or “Clearance”
• Health, wellness, and beauty products for hygiene reasons

2. Return Procedure

How to Initiate a Return

Please follow these steps:

• Contact us via [email protected] to request a return authorization
• We will issue an RMA code and detailed return guidelines
• Securely pack the item with all included components
• Ship to the provided return address using a traceable carrier
• Retain your shipping receipt and tracking details

3. Refunds

Processing Refunds

Once your return is received and verified:

• Refunds are processed within 7-14 business days
• Your original payment method will be reimbursed
• Initial shipping and handling fees are non-refundable
• A notification email will be sent upon completion

4. Exchanges

To exchange an item for a different size or variant:

• Reach out to our team during the eligible return window
• Exchanges are subject to stock availability
• Any price discrepancy will be charged or refunded

5. Incorrect or Faulty Products

If your order arrives damaged, defective, or incorrect:

• Notify us within 14 days of delivery
• Submit clear images or video showing the problem
• We will promptly ship a replacement or issue a full refund
• Return shipping for faulty items is covered by us

6. Return Shipping Costs

Responsibility for shipping fees depends on the reason:

• Customer preference returns: Buyer bears return postage
• Our mistake or defective product: We supply a prepaid return label
• International orders: Customer is responsible for all customs and shipping charges

7. Store Credit Option

You may choose to receive store credit instead of a refund:

• Credit is generated as soon as the return is approved
• It does not expire
• Redeemable on any future order at www.soccerwatchz.com

8. Contact Information

For any queries regarding returns:

• Email: [email protected]
• We typically respond within 48 business hours
• Always reference your order number for faster service

9. Policy Changes

We reserve the right to modify this policy. The current version will be posted on this page.